Terms and conditions

Valid beginning of October 27th 2019

SelkoSeks online store

Terapiaperhonen Oy (business ID 2450832-7) sells products to individuals of legal age in EU. Prices includes VAT. We reserve the rights to change prices and terms of order. The SelkoSeks content of service provides an communication picture bank, which holds over 200 pictures at the moment, and it can be purchased either monthly- or one time payments. Picture bank is available to you with your username. You can use picture bank with a browser or mobile device such as a tablet or smartphone. You will need an internet connection to be able to use the service. As a one-off payment customer, you will get a PDF file of our communication pictures that you can use (without internet access) or you can print copies.

How to order

You can order products from our online store choosing either monthly or one time payment option. At the check-out you will need to create a username for yourself by giving your name and email. You can pay your order with credit card. All customer information is handled confidentially. Your credit card number is only used by our payment service provider, Stripe. Information asked during your order is not being used for anything else other than fulfillment of the order or any issues that has risen during the ordering process. You will get your receipt and information about your account sent to your email address after the placement of your order. Use of your personal information for marketing may be requested separately. When you order from the online store, you are required to be familiar and committed to the terms of order.

Payment

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

Service does not require registration or extra charges. All the transfers are protected by STL so no outsider can see your information. Benefactor will be SELKOSEKS.COM

Your payment will automatically register and you will receive a confirmation email. Email will include a link to confirm your email address, changing your password, login in and receipt of your payment.

Order and delivery method

While ordering online you will get to create a username that you will use to log into the tool right after payment.

Exchange and return conditions

Our service has no return condition but you can cancel your monthly subscription when ever you like. Your order will end after that payment period. You can cancel your order by logging in to our website and going to dashboard. If you are not pleased to our services, please let us know by contacting us.

Troubleshooting

If you experience any issues, we are able to assist you by phone, email, or you can contact us using the contact form. If you are in a hurry, please contact us by phone.